Guardian Carpet and Tile Cleaning Service – Henry County

Our mission is to educate our customers on the proper carpet cleaning and maintenance of their carpets, upholstery, and tile/grout.  We treat all our clients with respect and provide the BEST job each and every time.   With many years of experience, we understand the industry and keep up with all the latest advances in technology so that we can provide our clients the service they deserve.  We want your experience with our company to be outstanding.

Today, we know that our success as the best carpet cleaning provider in the McDonough and Locust Grove area is based on a few solid principles that we enthusiastically endorse:

  • Consistent, quality carpet care experiences with guaranteed customer satisfaction
  • Responsive and reputable carpet cleaning service available 24/7
  • Superior equipment that has been voted the best in the industry
  • Highly trained technicians who are professionally screened and given thorough back-ground checks
  • Our work is never subcontracted
  • Our carpet cleaning technicians are certified in carpet cleaning and are required to keep their certification with the continuing education
  • Our carpet cleaning technicians wear id badges so our clients can be confident and feel comfortable when our technicians approach your door
  • Our carpet cleaning technicians are uniformed and well-groomed

The Carpet Cleaning Process

Our professional carpet cleaning service provides you with a fast and easy way to remove ground-in grime, heavy stains and more from your carpet. The cleaning process is entirely safe for kids and pets, so you don’t have to worry about them being harmed from harsh cleaning agents.

Pre-Visit

There are just a few items that need to be cared for prior to our arrival.  We ask that any fragile or valuable items in the rooms that are to be cleaned be removed.  Vacuuming your carpet is suggested but not required.  Relax, we are on the way to take care of your carpet. Your job is complete.  Let us handle the rest.

The Arrival

Our technicians will arrive at your home on schedule on the day of your appointment. We will call in advance to let you know we are on the way.  Once at your location, our technicians will park our van, secure the wheels, and place orange cones at the front and back of the van. The team will approach your front door with your work order in one hand and shoe booties and mat in the other.  When you open the door, our technicians will lay down the protective mat and with booties covering their shoes, enter your house for inspection.

The Inspection

Our technicians will go over the invoice with you to make sure we have noted the proper areas to be cleaned and any additional services such as deodorizer or Scotchgard Carpet Protector™.  Once complete, our technician will ask that you provide a tour of the areas to be cleaned and point out any areas that you are concerned with or might need extra attention.  During the inspection, the second member of our crew is setting up the van to ensure everything is ready to go when the inspection is complete.

The Cleaning

For standard cleaning, we utilize a hot water injection/extraction method recommended by Shaw Industries, a leading carpet manufacturer.  This method of cleaning injects our proprietary solution in the fibers of your carpet.  Next, our wand loosens and lifts the soil from the carpet.  This is all done without harsh scrubbing that can damage your carpet investment. Our method leaves no soapy residue so you can say goodbye to the dirt, dust mites, allergens, and other pollutants that collect in your carpet.

If the required cleaning requires a more aggressive style, we use a rotary hot water injection/extraction carpet cleaning method.  This carpet cleaning method is designed to clean the dirtiest and most severely soiled carpets.  The carpet cleaning tool utilizes that latest advances in carpet cleaning technology.

    • 15″ Rotary Cleaning path
    • 6 High Flow injection nozzles rotate at 60 – 160 RPM’s depending on the condition of the carpet.
    • 6 Vacuum Slots – maximizing the dirt, grime, and soil that is extracted.  Also, the additional vacuum enhances the drying times.
    • Multi-directional cleaning with every rotation
    • Restores heavily soiled carpets

Once complete, your carpet will look it’s absolute best. We guarantee it!

Post Cleaning

After we have completed cleaning your carpet, if requested, we will re-apply  the Scotchgard your carpet had when it came from the factory as per the Shaw Industries specifications. Scotchgard reapplication is recommended as it does wear off with time, spills, and general use of the carpet.  Once you see how clean we have made your carpets, why wouldn’t you want to protect them for as long as possible?

Also in post carpet cleaning, any furniture that was moved will be re-positioned and protector pads will be placed under any areas that might come in contact with the carpet.  We recommend leaving these in place for 24 hours to ensure no discoloration or staining occurs.

At the very end, our highly trained technicians will rake your carpet to maximize the drying time and evenness of the carpet.  We want to leave your home picture perfect. After cleaning is finished, you and our cleaning professionals will do an inspection to review what was cleaned and make sure that everything meets your approval.  Upon receiving your approval, the final invoice will be discussed and we will wish you a great day and thank you for using our service.  We also will leave a special gift to help keep your carpets looking great until the next time we are privileged to come to your home for a deep cleaning.

Post Visit

With our powerful truck-mounted cleaning and vacuum system, we extract most of the moisture from your carpet, but it may still be damp to the touch.  It’s fine to walk  on it – just make sure your shoes are clean.  Also, use caution when transitioning from the carpet to a non-carpeted surface as your feet will be damp.  We recommend using towels at transition areas to make sure your shoes are dry before stepping to a non-carpet surface.  This is for your protection as we do not want anyone slipping. To speed up drying times, we recommend turning on fans and/or air conditioning.  These will accelerate the drying times and get your home back to normal in a flash.

Within a few days of the cleaning, a customer care representative will contact you to ensure you are 100% satisfied with our service and your carpet.  If anything does not meet your satisfaction, please advise the CSR so that the problem can be corrected immediately.  We want you to be satisfied and be comfortable referring us to your friends and family.

Guardian Carpet Cleaning service is fast, convenient, and hassle-free.  It’s one more reason we are setting the standard in residential carpet cleaning. Plus, when you have a professional clean your carpets, you simply have to sit back and relax while the dirt, stains and more are expertly and safely removed from your carpet.

Contact Guardian Carpet Cleaning Today!

 

 
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